Your smart home should feel effortless. Lights dim automatically when a movie starts. The thermostat already knows your schedule. Security cameras are recording right now and you can check them from anywhere. The front door locks itself when everyone leaves.
Instead you have eight apps that do not talk to each other, a Nest thermostat that lost its schedule again, Ring cameras that keep dropping offline, and a Lutron lighting system that stopped responding to Alexa three weeks ago.
WITS IT Services untangles your smart home and makes everything work as one unified system — Google Nest, Apple HomeKit, Amazon Alexa, Ring, Lutron, Ecobee, Samsung SmartThings, and more. We fix the WiFi problems that cause most smart home failures before we configure a single device, handle cross-brand integrations that DIY setups cannot manage, and walk every member of your household through the complete system before we leave.
Smart home integration is not a device setup — it is a system design. Before WITS configures a single switch, thermostat, or camera, we spend 90 minutes mapping your home: every device you own, every platform it belongs to, every automation you want, and every network condition that will determine whether it works reliably. The result is a written Smart Home Architecture plan — the exact configuration sequence, platform hierarchy, automation logic, and device settings — before we touch anything.
That planning session is $165. It applies in full toward your project if you proceed with WITS. It is the reason our smart home installations work the first time instead of becoming the next chapter in the eight-apps problem.
Same-day service available across Salt Lake City, Sandy, Draper, Provo, Ogden, and the entire Wasatch Front. Call 385-313-9898 to schedule your Smart Home Assessment.
You have a Nest app, a Ring app, a Lutron app, a Philips Hue app, and an August lock app — none talking to each other. Adjusting your home before a movie means opening four apps in sequence. A guest cannot control anything without you standing next to them. We consolidate everything into a single platform — Google Home, Apple HomeKit, or Amazon Alexa — so your entire home responds to one app, one voice command, and one tap.
You bought a Philips Hue bulb, an August door lock, a Nest thermostat, and an Arlo camera — and discovered they live in separate ecosystems with no way to create combined automations. "When I arrive home, turn on the lights, unlock the door, and set the thermostat to 70" is a simple instruction that most smart home setups cannot execute across brands. We configure Matter protocol and hub-based integrations so devices from any brand work together as a single unified system.
Smart home setup looks simple in YouTube tutorials and becomes a full weekend of frustration in practice — devices that will not pair, automations that trigger at the wrong time, scenes that work on the phone but not on the voice assistant. The deeper problem is almost always the WiFi network: smart home devices are sensitive to signal strength, band separation, and router firmware. We fix the network first, then configure the devices — which is why our setups stay working long after a DIY installation fails.
You ask Alexa to turn off the kitchen lights and she says she is having trouble connecting to your device — again. Google misunderstands the command and turns on all the lights instead of dimming them. Automations that worked for a month suddenly stop responding. Voice control failures are almost always configuration problems, not hardware failures. We reconfigure your voice assistant integrations, rebuild broken automations, and test every command before we leave.
Your alarm company charges $40 to $60 per month for monitoring you may not need — especially if you already have Ring cameras, a Nest thermostat, and smart locks giving you real-time visibility. We assess your current setup and reconfigure your existing smart devices to cover the same protection points your monitoring subscription was providing. Many Utah homeowners eliminate monthly monitoring fees entirely after the $165 Smart Home Assessment.
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Before we touch a single device, we assess your home. We examine your WiFi network stability — because smart home devices fail on weak WiFi far more often than from hardware defects. We inventory your existing devices and identify which support Matter, HomeKit, Google Home, and Alexa. We ask how your household actually lives throughout the day, not what features sound impressive.
From that assessment we recommend the right central platform and a specific list of device additions or replacements if needed. You see the full plan and approve it before we configure anything.
We install and configure every device in logical sequence: network optimization and IoT device isolation first, then the central hub, then room by room from the devices that affect the most daily routines. Every device is tested before we move to the next.
We configure automations around plain English goals — "when we leave, lock the door, turn off all lights, and set the thermostat to 65" — and build the scenes and schedules that make your home feel genuinely intelligent. All smart devices are placed on a separate network segment from your personal computers for security.
A smart home that only the person who set it up knows how to use is not a smart home. Before we leave, we sit with every member of your household who will use the system. We demonstrate the app, voice commands, automations, and manual overrides for when technology does not cooperate.
We leave a one-page quick reference guide specific to your home — the automations we built, the voice commands that control each room, and what to do if a device goes offline.
The majority of smart home failures we fix in Utah homes have nothing to do with the smart devices themselves. The thermostat, cameras, locks, and lights are all functioning correctly. The WiFi network underneath them is the problem.
Smart home devices communicate on the 2.4GHz band — the same frequency as neighboring networks, baby monitors, and microwave ovens. When that band is congested, devices drop offline, automations fail to trigger, and voice commands time out. The solution is not a new thermostat — it is a properly configured WiFi network with IoT device isolation, correct channel selection, and a router that handles your actual device count.
WITS engineers configure your WiFi before touching a single smart device. This is the step most DIY smart home installations skip entirely — and the reason most of them need a professional to fix within six months of setup.
We install and integrate devices across every major smart home platform.
Voice platforms: Google Home and Nest, Amazon Alexa and Echo, Apple Siri and HomePod.
Thermostats: Nest Learning Thermostat, Ecobee SmartThermostat, Honeywell Home T9.
Lighting: Lutron Caseta (the most reliable smart switch platform available), Philips Hue, LIFX, GE Cync, Kasa.
Security: Ring (all models), Google Nest Cam, Arlo, Eufy, August Smart Lock, Yale Assure, Schlage Encode.
Entertainment: Sonos (all models), Samsung SmartThings, Harmony Hub for AV control.
Networking: Eero, Ubiquiti UniFi, Netgear Orbi configured specifically for smart home device management.
We also work with the Matter protocol — the new universal standard adopted by Apple, Google, Amazon, and Samsung — to integrate devices across ecosystems that previously could not communicate directly.
WITS IT Services provides on-site smart home installation throughout the Wasatch Front and Utah Valley. We serve Salt Lake City — including Sugar House, Millcreek, Holladay, and the Avenues — Sandy, Draper, Murray, West Jordan, South Jordan, Riverton, Herriman, and Taylorsville. In Utah Valley we serve Provo, Orem, Lehi, American Fork, and Pleasant Grove. North of Salt Lake City we serve Bountiful, Centerville, Layton, and Ogden. We also serve Park City, Heber City, and Midway. Same-day smart home service available across all primary areas. For whole-home automation projects, begin with the $165 Smart Home Assessment — your engineer produces a written architecture plan before any configuration begins. Call 385-313-9898.
Real reviews from real people
Very polite and thorough. Explained everything. Would recommend.
Oscar and team did a phenomenal job installing my residential networking. They were professional and pleasant the whole way through. They made an extr...
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I am so happy that I chose WITS IT Services for my home. Oscar is exceptionally skilled and knowledgeable and I am completely confident that I am gett...
We genuinely could not be more pleased with WITS IT Services. The project we asked them to take on was probably excessive by normal residential standa...
Oscar was incredible in helping us navigate some WiFi connectivity issues, which turned out to be a router that was no longer working. He was quick an...
WITS and it's staff did a fantastic job Internet cabling or house. They were on time, worked fast, and we're careful to leave everything clean and or...
They fixed the Ethernet cables that had been incorrectly wired in my new-construction home. Their pricing was transparent—exactly as listed on their w...
Oscar & his team were Amazing. Will utilize his company again. World class.
Oscar and his team did an amazing job reconfiguring our mesh system that the original “techs” set up, we finally have awesome wifi speed through out o...
We needed several ethernet cables run from our main room down into the basement, so we reached out to WITS. From the start, they were very responsive...
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Very knowledgable, professional and super competent. They repaired and corrected years of shoddy work by the cable companies and Internet providers. H...
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These guys came in with total confidence from the start and quickly got to work diagnosing our issues. Not only did they identify the problem, but the...
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Oscar and the WITS IT team helped with running an Ethernet cable from our house to our detached garage ~75 ft behind our house. They had to route the...
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Common questions about IT services for businesses and homes in Utah
Every WITS smart home project begins with a $165 Smart Home Assessment — a 90-minute on-site session where our engineer maps every device, platform, automation, and network condition before configuring anything. The result is a written Smart Home Architecture plan. The $165 applies in full toward your project if you proceed. Call 385-313-9898.
We install and configure all major platforms: Google Nest/Home, Apple HomeKit, Amazon Alexa/Echo, Samsung SmartThings, Z-Wave, Zigbee, and Matter. We also integrate Ring, Philips Hue, Lutron, Ecobee, August, and all major smart home brands.
Yes — this is one of our most common requests. WITS configures hub-based or Matter-protocol integration so all your devices work as one unified smart home system, regardless of brand.
Absolutely. DIY smart home setup can take days of troubleshooting and leave security gaps. A WITS certified technician gets everything configured, tested, and running correctly in a few hours — and ensures your smart home is on a secure, properly segmented network.
We serve Salt Lake City, Sandy, Draper, Provo, Orem, Ogden, West Jordan, Murray, Lehi, Herriman, Riverton, South Jordan, and the entire Wasatch Front. On-site same-day appointments available. Call 385-313-9898.
It depends entirely on scope. A single device setup — one Nest thermostat, one Ring doorbell, or one smart lock — takes 1 to 1.5 hours including app configuration and a walk-through. A single room setup with smart lighting, a thermostat, and a voice assistant takes 2 to 3 hours. A whole-home integration covering every room with multiple platforms, cross-brand automation, and IoT network segmentation typically takes 4 to 8 hours and is sometimes split across two visits.
Every project begins with the $165 Smart Home Assessment — a 90-minute on-site session that produces a written scope and cost plan before any installation work begins. You know exactly what to expect before we start.
Matter is the universal smart home standard created jointly by Apple, Google, Amazon, and Samsung. Devices that support Matter can communicate directly with any of these platforms without workarounds or third-party bridges. A Matter-certified light bulb can be controlled by Google Home, Alexa, and Apple HomeKit simultaneously — without choosing one ecosystem over another. Many devices released in 2022 and later support Matter natively or through firmware updates.
During the $165 Smart Home Assessment we identify which of your existing devices support Matter and which need bridges or replacements to integrate fully. For new installations we prioritize Matter-compatible devices wherever possible to keep your system open and future-proof.
Most companies install individual devices and move on. WITS works as an integration partner: we design a complete smart home system around a single platform, configure every brand you already own, and remain the point of contact when you want to expand the system or add a new device later. It is why our smart home systems across Utah keep working as one unit years after installation instead of drifting back into disconnected apps. Every project starts with the same $165 Smart Home Assessment, so the system is designed once instead of patched together device by device.
Yes. WITS designs and installs smart home systems for new construction as well as existing homes. For homebuilders and homeowners building new, we recommend involving us before drywall goes up so networking, wiring, and device placement for the smart home system are planned into the build instead of retrofitted afterward. Call 385-313-9898 to discuss a new construction project with your builder or contractor.
Yes. In addition to the Salt Lake Valley, WITS serves Bountiful and the areas north of the city, plus Southern Utah, including St. George, Cedar City, and nearby communities such as Hurricane. Wherever you are along the Wasatch Front or in Southern Utah, the same $165 Smart Home Assessment and installation process apply. Call 385-313-9898 to confirm availability near you.
WITS does not lock you into a long-term service contract. Instead, our Salt Lake City clients call us whenever they need something: a new device added, an automation that stopped working, a network issue causing dropouts, or general smart home tech support. Because we are a local, on-site team and not a call center, the same engineers who designed your system are the ones who answer when something needs attention. Call 385-313-9898 whenever you need us.
Have another question? We're here to help.
Contact UsWITS configures Google Nest, Apple HomeKit, Alexa, Lutron, and Ring ecosystems for homes throughout Utah — across the Wasatch Front and mountain communities. Pick your city for local on-site service.
How to pick a platform before you buy devices.
What to install first and why professional setup matters.
What to sort out before and after you move in.
For builders who want one partner for smart home, AV and networking.
A smart home is only as reliable as the network under it.
