WITS IT Services Pricing — Business IT and Residential Tech in Utah

No. Every WITS managed IT plan — WITS Sentinel, WITS Command, and WITS Inner Circle — is month-to-month. No multi-year commitments. You can cancel with 30 days written notice and we return your data, documentation, and access credentials immediately. We earn your business every 30 days.

WITS On-Call is pure break-fix — you call when something breaks, we fix it at $150/hr. WITS Sentinel adds 24/7 RMM monitoring and patch management at $22/device/month — support incidents are still billed per hour. WITS Command is full managed IT at $85/user/month — unlimited remote support during business hours, on-site included, server backup, cloud management. WITS Inner Circle adds CCIE-designed security architecture, annual penetration testing, and compliance frameworks on top of Command.

WITS Command at $85/user/month eliminates IT from most businesses' daily concern list. Unlimited remote support during business hours means no surprise charges when staff call in with problems. On-site visits are included. Cloud management (M365 and Google Workspace), network and firewall management, and server backup are all in the flat monthly fee. Most Utah businesses with 5–50 users find Command provides the best value and the most predictable IT cost.

The $135 assessment is a professional on-site evaluation before any work begins. A WITS engineer visits your home, evaluates your space, and delivers a written plan with exact project scope, total cost, and an honest recommendation. The $135 applies in full toward your service if you proceed. It is yours to keep regardless — we do not charge for the assessment separately from your project.

Residential IT pricing is project-based, not hourly. Every project starts with a $135 assessment that produces a written plan and a fixed total price. You know the exact cost before any work begins. No hourly meter running, no surprise charges. Two-tech installation on every job.

Yes. After-hours rates are $275/hr for WITS On-Call, $225/hr for WITS Sentinel incidents, and $175/hr for WITS Command and Inner Circle clients. For managed clients, most emergencies are handled remotely and covered in the monthly fee — the after-hours rate applies only to after-hours on-site work beyond normal scope.

Yes. Many Utah businesses use WITS to augment internal IT staff — specifically for cybersecurity (Kali Linux KLCP), advanced networking (Cisco CCIE), cloud (Azure/AWS), or compliance work that internal teams don't have credentials for. We coordinate professionally with existing contractors and respect existing relationships.