Malware & Virus Infections
Running silently in the background, consuming your CPU and RAM. Consumer antivirus can miss threats that professional-grade removal tools catch.
A slow computer isn't just frustrating: it's stealing time from you every day. Before you spend money on a new computer, read this. Most slow Macs and PCs in Utah homes have specific, diagnosable, fixable causes. No shop drop-off, no waiting: we come to you.
Updated October 26, 2026.
Running silently in the background, consuming your CPU and RAM. Consumer antivirus can miss threats that professional-grade removal tools catch.
After years of normal use, most PCs have 30-50 programs launching at startup. This makes boot times crawl and eats memory from the moment you turn on.
A traditional hard drive that's 80% full, RAM that's underpowered for today's software, or a drive that's beginning to fail: all causing daily performance pain.
Utah's dusty environment is hard on computer cooling systems. A CPU that's overheating automatically slows itself down, and the only symptom you see is a slow computer.
We run a full system health assessment, checking for malware, startup processes, storage health (SMART diagnostics), RAM usage, CPU temperature, driver status, and OS integrity, to identify every current and emerging issue.
We address every identified issue in a single visit: malware removal, startup optimization, driver updates, SSD or RAM upgrade if needed, thermal cleaning, OS repair, and data backup, not just the symptom you called about.
We configure automatic maintenance, automatic backups, and security software, then walk you through what we found, what we fixed, and what to watch for. The goal is that you don't call us for the same problem again.
WITS IT Services delivers managed IT and on-site IT support across Northern and Central Utah — from our Lehi headquarters to every corner of the Wasatch Front. Same-day service throughout our primary coverage area.
Salt Lake County
Salt Lake City, West Valley City, Sandy, Draper, Midvale, Murray, Taylorsville, Herriman, Riverton, South Jordan, West Jordan, Bluffdale
Utah County · Davis · Weber
Provo, Orem, Lehi, American Fork, Pleasant Grove, Springville, Payson, Bountiful, Centerville, Layton, Ogden
Wasatch Back
Park City, Heber City, Kamas, Midway
For Utah homeowners: on-site home IT services — computer repair, WiFi installation, smart home setup, security cameras, and home theater — across all of the same communities.
Cities we serve
Common questions about IT services for businesses and homes in Utah
Computer repair at WITS starts with a $165 flat-rate diagnostic: a 90-minute hardware and software test. The diagnostic fee applies toward repair if you proceed. If the machine is not worth repairing, we tell you directly with specific replacement options. The $165 is the only charge for a diagnostic-only visit. Call 385-313-9898.
Most slow computers can be restored to solid performance without buying new hardware. The exceptions are machines with truly failing hardware (usually 7+ years old) or CPUs that are fundamentally underpowered for modern workloads. We perform an honest diagnosis and tell you upfront whether repair or replacement makes more financial sense.
Yes. WITS IT Services repairs Mac, PC, and Linux computers. We also handle printers, NAS drives, and peripherals.
For computers still running traditional spinning hard drives (HDD), replacing it with a solid-state drive (SSD) is the single most dramatic performance improvement available: boot times go from 2-3 minutes to under 30 seconds, and all operations feel instant. This is the upgrade we recommend most frequently for computers 3-7 years old.
Yes: malware removal is one of our most common services, included in the same on-site visit as our broader on-site computer repair work. Our KLCP-certified technicians use professional-grade tools to detect and remove threats, identify how they got in, and configure proper ongoing protection. We also check for data exfiltration and secure any compromised accounts.
Yes. Data backup is the first thing we do before any repair work. We back up all your personal files, documents, photos, and important data to an external drive or cloud storage before touching anything. We also restore data to the correct locations after repairs are complete.
Have another question? We're here to help.
Contact UsReal reviews from real people
Very polite and thorough. Explained everything. Would recommend.
Oscar and team did a phenomenal job installing my residential networking. They were professional and pleasant the whole way through. They made an extr...
Oscar was calm, professional and was able to answer all of our questions! We can't recommend their services enough!
I am so happy that I chose WITS IT Services for my home. Oscar is exceptionally skilled and knowledgeable and I am completely confident that I am gett...
We genuinely could not be more pleased with WITS IT Services. The project we asked them to take on was probably excessive by normal residential standa...
Oscar was incredible in helping us navigate some WiFi connectivity issues, which turned out to be a router that was no longer working. He was quick an...
WITS and it's staff did a fantastic job Internet cabling or house. They were on time, worked fast, and we're careful to leave everything clean and or...
They fixed the Ethernet cables that had been incorrectly wired in my new-construction home. Their pricing was transparent—exactly as listed on their w...
Oscar & his team were Amazing. Will utilize his company again. World class.
Oscar and his team did an amazing job reconfiguring our mesh system that the original “techs” set up, we finally have awesome wifi speed through out o...
We needed several ethernet cables run from our main room down into the basement, so we reached out to WITS. From the start, they were very responsive...
Great communication and got my computer issue resolved really quick!
Oscar was incredibly professional and explained what he was doing. He was also very fast. I submitted my request Friday morning, within 2 hours of tha...
Very knowledgable, professional and super competent. They repaired and corrected years of shoddy work by the cable companies and Internet providers. H...
WITS was great and help me get my internet set up. We moved into a new house and the previous owner had a complicated system set up but Oscar was able...
Great job!
These guys came in with total confidence from the start and quickly got to work diagnosing our issues. Not only did they identify the problem, but the...
They were great and super friendly!
Oscar and the WITS IT team helped with running an Ethernet cable from our house to our detached garage ~75 ft behind our house. They had to route the...
Oscar was incredibly responsive and professional. My business was having problems with its sound system, and even though I contacted him very late on...
Let's discuss how we can support your home with reliable managed IT services.

We come to your home and diagnose the machine in front of you.