Malware & Virus Infections
Running silently in the background, consuming your CPU and RAM. Consumer antivirus misses 30–40% of modern threats. Professional-grade removal tools are required.
A slow computer isn't just frustrating — it's stealing time from you every day. Before you spend money on a new computer, read this. Most slow Macs and PCs in Utah homes have specific, diagnosable, fixable causes. WITS IT Services has fixed thousands of computers across the Wasatch Front — no shop drop-off, no waiting, we come to you.
Running silently in the background, consuming your CPU and RAM. Consumer antivirus misses 30–40% of modern threats. Professional-grade removal tools are required.
After years of normal use, most PCs have 30–50 programs launching at startup. This makes boot times crawl and eats memory from the moment you turn on.
A traditional hard drive that's 80% full, RAM that's underpowered for 2025 software demands, or a drive that's beginning to fail — all causing daily performance pain.
Utah's dusty environment is hard on computer cooling systems. A CPU that's overheating automatically slows itself down — and the only symptom you see is a slow computer.
We run a full system health assessment — checking for malware, startup processes, storage health (SMART diagnostics), RAM usage, CPU temperature, driver status, and OS integrity — to identify every current and emerging issue.
We address every identified issue in a single visit: malware removal, startup optimization, driver updates, SSD or RAM upgrade if needed, thermal cleaning, OS repair, and data backup — not just the symptom you called about.
We configure automatic maintenance, automatic backups, and security software — then walk you through what we found, what we fixed, and what to watch for. The goal is that you don't call us for the same problem again.
WITS IT Services delivers managed IT services and on-site IT support across Northern and Central Utah - from our Lehi headquarters to every corner of the Wasatch Front. Our certified engineers serve Salt Lake City, West Valley City, Sandy, Draper, Midvale, Murray, Taylorsville, Herriman, Riverton, South Jordan, West Jordan, and Bluffdale throughout Salt Lake County.
In Utah Valley we serve Provo, Orem, Lehi, American Fork, Pleasant Grove, Springville, and Payson. North of Salt Lake City we serve Bountiful, Centerville, Layton, and Ogden. Mountain communities including Park City, Heber City, and Kamas are also within our primary service area for both business and residential clients.
For Utah homeowners, we deliver on-site home IT services including computer repair, WiFi installation, smart home setup, security cameras, and home theater across all of the same communities. Same-day service available throughout our primary coverage area. Call 385-242-2514 to confirm scheduling at your location.
Common questions about IT services for businesses and homes in Utah
WITS IT Services charges a flat rate of $125/hr for on-site computer repair at your Utah home. Most slow computer diagnoses and repairs — including software optimization, malware removal, and configuration fixes — take 2–3 hours. Hardware upgrades like SSD or RAM installations add 1–2 hours. We provide a free estimate before starting. Call 385-242-2514.
In approximately 70% of cases, a slow computer can be fully restored to better-than-new performance without purchasing new hardware. The exceptions are machines with truly failing hardware (usually 7+ years old) or CPUs that are fundamentally underpowered for modern workloads. We perform an honest diagnosis and tell you upfront whether repair or replacement makes more financial sense.
Yes — WITS IT Services repairs Mac, PC, and Linux computers. We have 30+ years of experience with Apple hardware and macOS, all Windows versions, and Linux distributions. We also handle printers, NAS drives, and peripherals.
For computers still running traditional spinning hard drives (HDD), replacing it with a solid-state drive (SSD) is the single most dramatic performance improvement available — boot times go from 2–3 minutes to under 30 seconds, and all operations feel instant. This is the upgrade we recommend most frequently for computers 3–7 years old.
Yes — malware removal is one of our most common services. Our KLCP-certified technicians use professional-grade tools that detect threats missed by consumer antivirus software. We remove all threats, identify how they got in, and configure proper ongoing protection. We also check for data exfiltration and secure any compromised accounts.
Yes — data backup is the first thing we do before any repair work. We back up all your personal files, documents, photos, and important data to an external drive or cloud storage before touching anything. We also restore data to the correct locations after repairs are complete.
Have another question? We're here to help.
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